Shipping Information
Shipping
We generally deliver to the following countries: Germany, Italy, Luxembourg, Netherlands, Spain, France, Austria, Belgium, Switherland. Some items cannot be delivered to all countries. Please refer to the respective item description for possible delivery countries. The shipping costs depend on the size, weight and number of items ordered and are calculated during the ordering process.
For deliveries to countries outside of Europe or to non-EU countries, additional country-specific import duties, customs fees, customs clearance fees and import sales tax may apply. The amount of the fees depends on the country of delivery. Please enquire at your local customs office. You are responsible for these fees.
Delivery time
The delivery time in Germany can be found in the respective item description. For deliveries abroad, an additional 4-7 days must be added. If you have ordered items with different delivery times, the delivery time is determined by the item ordered with the longest delivery time.
When paying in advance, the delivery time counts from the day after the customer's payment instruction; for other payment methods - from the day after the conclusion of the contract.
Compliance with our delivery obligations may require the provision of print files in the required format (if the item is to be printed individually) and, if necessary, timely approval of the proof (if this has been agreed).
Please note that there is no production or delivery on Sundays and public holidays.